Kauser said.ĬentralSquare, created last year by a merger of several public-safety and administration software makers, has more than 7,500 customers, including large cities-such as Los Angeles, Atlanta, Houston and Dallas-to counties and towns, according to “It’s almost like the internet” but designed specifically for emergency responders, Mr. Federal Cyber Directive Spotlights Aging Computer Systems November 4, 2021Ī pop-up then alerts the responders first dispatched by 911 that other emergency services have been notified and are on the way.New York City Marathon App Embraces Hybrid November 5, 2021.GE Digital to Play Scaled Back Role in Split November 10, 2021.Goldman Sachs Injects $90 Million Into Software Maker WSO2 November 11, 2021.The data-integration platform used by the Mifflin Township Fire Department, developed by software maker CentralSquare Technologies, enables data from different technology systems to work together and allows dispatchers to relay crucial information at the touch of a button-regardless of what system, software or service they use, he said. Data used by emergency services includes information relayed to the 911 dispatchers by a caller, the location of other emergency-service vehicles in the area, the fastest routes to the caller’s location and traffic details, and other factors. “The pinch point is that not every center uses the same code or data or system,” Mr. For most 911 centers, he said, reaching out for help from nearby first responders still requires an old-fashioned telephone call, adding minutes to response times. But they fall short when emergency-response teams are needed outside the 911 district where a call originated-a common occurrence in rural areas, or in big jurisdictions during emergencies affecting many people, Mr.
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